Electronic Document Management

Why do I need Document and Records Management?

Documents are the life-blood of many organisations. Spreadsheets and Word documents are now integral parts of key business processes. However, the controls over them are very weak: it is not always possible to tell who has edited a document, why, and who has ownership of the latest version.

Data from external sources in the form of faxes, PDFs and scanned documents have no information to put them into context (“metadata”) without someone reading them, and so much of the information, although saved on a server, is lost to the organisation.

An Electronic Document Management System (DMS or EDMS) is designed to overcome these problems.